Improving Relational Dynamics and Communication, At Work and in Life
- Fleur Jaworski-Richards
- Oct 4, 2025
- 2 min read
Strong relationships are at the heart of everything we do, from how we lead teams to how we love, parent, and collaborate. And yet, communication, the very tool that connects us, is often the source of misunderstanding, frustration, or distance.
Whether in a professional environment or personal life, improving how we relate to others starts with improving how we relate to ourselves.

The Invisible Patterns Behind Communication
We all communicate through filters shaped by experience, emotion, and culture. Sometimes what we intend isn’t what others hear.In workplaces, this can lead to tension, defensiveness, or disengagement. In personal relationships, it can create cycles of conflict or withdrawal.
Common patterns include:
Over-explaining or avoiding conflict, hoping to keep harmony.
Taking things personally, even when the intention wasn’t negative.
Assuming understanding, rather than checking in or clarifying.
Using logic when empathy is needed, or empathy when boundaries are required.
Recognising these patterns isn’t about blame, it’s about awareness. Once we see them, we can start to shift them.
The Core of Relational Intelligence
Healthy relational dynamics depend on three capacities:
Self-awareness - noticing your emotional triggers, needs, and assumptions.
Empathic listening - hearing not just words, but the emotion and meaning beneath them.
Authentic expression - communicating with honesty, clarity, and respect.
These are the foundations of relational intelligence: the ability to stay connected, even in moments of disagreement or stress. It’s a skill set that can transform both professional teams and personal relationships.
How Coaching Helps
Relational coaching offers a space to understand and experiment with new ways of being in connection.
Together, we might explore:
How to express needs or feedback without defensiveness or guilt.
How to stay calm and grounded when others react strongly.
How to balance assertiveness and empathy in communication.
How early patterns of relating may still influence your current dynamics.
How to rebuild trust or repair after conflict.
Over time, clients notice greater ease, confidence, and authenticity, at work, at home, and in themselves.
Professional and Personal Growth Are Not Separate
Many people come to coaching to improve team leadership, collaboration, or communication at work, and discover that these same skills ripple through their personal lives.Learning to pause before reacting, to ask curious questions instead of assuming, or to set boundaries with kindness, these are not just professional tools, but human ones.
When we improve the way we relate, we improve the quality of our life.
Ready to transform your communication and relationships?
I offer coaching sessions online and in person (Chamonix / Geneva), for individuals and professionals who want to build stronger, more authentic connections, in every area of life.
Contact me to start a conversation about your goals.


